Cheapest prepaid calling phone cards to Bangkok Thailand

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Frequently Asked Questions

» General Question

• What is the calling card ?

• Why should I use calling card ?

• How can I buy the calling card ?

• What should I do if I want to pay by check ?

• Do you use secured server ?

• How can I order it ? I've tried to purchase it via the web site but I couldn't get through the process.

• What should I do if I have a problem with my call such as sound quality, difficult to connect and etc. ?

• What can I do if I have a problem with my order ?

• What does the Connection fee mean?

• What does the Weekly fee mean?

• What does the Taxes included mean?

• What does the Minutes Price Plus Tax mean?

• What The local number means?

• Is there rechargeable on calling card?

• Card out of stock

• Problem of card

• Can I cancel an order that I placed?

• I have a suggestion for Thaitel.com. Who do I tell?

• Why Hotmail customers can't receive confirmation mail?

» Order / Payment

• How to use buttons to manages order amount in the Shopping Cart?

• Why do I receive an "Invalid Billing Address" message?

• Did my purchase go through?

• How long does a pin code take?

• Why new customers do not get pin code immediately?

• I placed an order a long time ago and it hasn't arrived. Now what?

• Why Thaitel.com can not process your order?

• What are the types of credit cards that Thaitel.com accepts?

• Can I use my debit card on Thaitel.com?

• I don't have a credit card, can I buy on Thaitel.com?

• Why do I get a message that my credit card number is "invalid"?

• Why do I receive an "Invalid Billing Address" message?

• Shopping Cart Problem

• How to use buttons to manages order amount in the Shopping Cart?

• How to shopping thaitel.com products?

» Membership

• What is Thaitel.com! Membership ?

• What are Thaitel.com! Points ?

• How do I join Thaitel.com! Points ?

• Does it cost any money to become a member of Thaitel.com Membership ?

• How do I earn Thaitel.com! Points ?

• How do I know when I've earned points ?

• How do I check my points balance ?

• How do I redeem my points for my rewards ?

• When will my points expire ?

• Do I have to redeem all of my points at once ?

• How long will it take to receive my rewards ?

• Can I combine points if I have more than one Thaitel.com account or give points to friends as gifts ?

• What can I redeem with my points ?

• Membership agreement

• Whom do I contact if I don't agree with the number of points listed in my account ?

» Earn Cash / Become partner

• How do I earn cash ?

• I do not have web site and homepage, how do I earn cash ?

• Does it cost anything ?

• How can I keep track of what I sell ?

• When will I be paid ?

• What is spamming ?

• What can I do if I have a problem with my order ?

• How do I contact Customer Support ?

» Configuration

• How to change the Privacy to Default/Medium ?

• How to delete cookies in temporary Internet files ?

• Firewall Configuration

» PC-to-Phone

• What is Thaitel PC-to-Phone ?

• Can I use PC-to-Phone anywhere in the world?

• Can I receive calls on my computer ?

• What are the rates?

• Does my account ever expire?

• How do I sign up?

• What do I need to sign up?

• Can I safely submit my credit card online?

• Can I start using Thaitel PC-to-Phone right away?

• What do I need to do?

• How do I login?

• What do I do if my ID & Password are failing?

• How do I find out the remaining balance of my PC-to-Phone account?

• When re-charging my PC-to-Phone account, are there other things I need to be aware of?

• Address Book Button

• Why the other end can hear me, but I can't hear anything (One way communication)

• How to find your IP

• How to check if it's real IP or Private assigned IP

• What should I do if I still have problem about your IP ?

• What is "Request Time Out" means?

• When i use Thaitel PC-to-Phone why the sound is not so good ?

• Why do I hear echoing/delay?

• Why is the sound not loud enough?

» MSN-to-Phone

• What is MSN-to-Phone?

• Can I use MSN-to-Phone anywhere in the world?

• Can I receive calls on my computer?

• What are the rates?

• Does my account ever expire?

• How do I sign up?

• What do I need to sign up?

• Can I safely submit my credit card online?

• Can I start using MSN-to-Phone right away?

• What do I need to do for logging on to MSN-to-Phone?

• What do I do if my MSN-to-Phone ID & Password are failing?

• How do I find out the remaining balance of my MSN-to-Phone account ?

• When re-charging my MSN-to-Phone account, are there other things I need to be aware of ?

• When I use MSN-to-Phone why the other end can hear me, but I can't hear anything (One way communication)

• When I use MSN-to-Phone why the sound is not so good ?

• Why do I hear echoing/delay?

• Why is the sound not loud enough ?

» SoftPhone

• What is Softphone?

• Can I use Softphone anywhere in the world?

• Can I receive calls on my computer?

• What are the rates?

• Does my account ever expire?

• How do I sign up?

• What do I need to sign up?

• Can I safely submit my credit card online?

• Can I start using Softphone right away?

• What do I need to do after log on to Softphone?

• What do I do if my ID & Password are failing when try to log on?

• How do I find out the remaining balance of my Softphone account?

• When re-charging my Softphone account, are there other things I need to be aware of?

• Why the other end can hear me, but I can't hear anything (One way communication)

• How to check whether your Softphone is on line on the network ?

• When I use Softphone why the sound is not so good?

• Why do I hear echoing/delay?

• Why is the sound not loud enough?

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