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The
Secure Order Process
Using IBN and TheCyber.com's e-business software, in conjunction
with features built into
popular browser software, our site provides advanced security
for your online purchases. The following section describes
how the secure order process works, from start to finish.
1. Starting Your Order
Every order at Thaitel.com is secure, and clicking a Checkout
button on the Shopping Cart page is all it takes to get started.
The security features are automatic; you don't need to do
anything special to invoke them.
2. Making a Positive ID
Once you can click the Checkout button, your browser looks
for a digital certificate to confirm that it is communicating
with Thaitel.com. Once a positive ID is made, your order continues.
We use VeriSign software to enable the use of digital certificates.
You can click on the VeriSign logo at right to verify that
Thaitel.com is a VeriSign secure site ( We use this service
thru thecyber.com). For your security, the verification process
happens in the background every time you place an order on
our site.
3. Entering Secure Mode
Next, your computer and our server begin communicating in
secure mode, sending data back and forth in an encrypted format.
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At this point
you may see a window similar to the one at right, which
some browsers display when you are about to receive a
secure document. It's fine to click "OK" (or
"Continue") to proceed – it simply means
that you will begin receiving pages in a highly secure
encrypted format. |
After your browser has entered secure mode, we'll ask you to
enter, or if you're a registered shopper, to confirm, your credit
card information. The encryption features of browser software
are exceptionally powerful and ensure the security of this data
as it is transmitted to our server. Our site uses the Secure
Sockets Layer (SSL) protocol and 128-bit strong encryption to
maintain the highest level of security.
4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order,
as we process your order on a highly secure internal system
that is inaccessible via the Internet.
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Security: Watching It Work
The most popular Web browsers, Internet Explorer and Netscape
Communicator (aka Navigator), use clear visual symbols to
let you know whether or not they are in secure mode. The symbols
are displayed either at the bottom left or bottom right of
your browser window. You can refer to the following chart
to see which symbols are used with your browser.
 Browser |
Standard
(Non-Secure)
Symbol |
Secure
Symbol |
| Netscape
1.x, 2.x, 3.x |
 |
 |
| Netscape
4.x |
 |
 |
| Internet
Explorer (all versions) |
No Symbol |
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Another indication that a browser is in secure mode can be found
in the Web site address that your browser displays. The address
will begin "http://" in standard, non-secure mode
and "https://" in secure mode. The "s" stands
for "secure."
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Tip: Continuing to Browse
Once your order is complete, it's perfectly safe for you to
continue to browse our site in standard mode. In fact, once
you exit the ordering process, your browser will automatically
revert to this slightly faster mode of communication.
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What
If I Order with a Browser That Doesn't Support Security?
You can't. Because we don't want you ever to have to worry about
ordering from our site without a secure connection, we've designed
our system so that it will process orders only with browsers
that support secure mode.
Please note that the latest versions of Netscape's and Microsoft's
browsers have security features, and both are free for downloading.
Visit either company's Web site for details.
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For More Information
We've worked hard to bring you a secure online ordering environment.
We hope you'll contact us with your questions, comments or concerns.
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