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System Requirements

After purchasing Pocket PC from Thaitel.com, you would get Thaitel PLUS account & password, which account will have format like 0029xxxxxx
Pocket PC for connection
Good headset (speaker microphone) is strongly recommended
Hotspot in your range of connection
Download SJ phone Software for Pocket PC click here

How to set up Thaitel Account
How to make a call

How to set up Thaitel Account

1. Make sure your wireless device is connected to Access Point.
It will show connecting icon on your screen
(see picture 1)

picture 1

2. To open SJphone software, Select menu Start > Program > SJphone
(see picture 2 and picture 3)

picture 2

picture 3

3. At the start up screen of SJphone, you will see Audio Setting Wizard
Click to continue setting your Audio
(see picture 4 and picture 5)

picture 4

picture 5

4. To test sound, please click Test and adjust volume of test sound
You will hear the original testing sound of Windows CE.
Click to continue

picture 6

picture 7

5. Next, testing of your microphone
Record - to record your voice
Stop - to stop recording
Play - to listen to your voice
Click to continue (picture 8 and picture 9)

picture 8

picture 9

6. Click OK to finish the Audio setting
(see picture 10)

picture 10

7. Now you will see the default screen of SJPhone Program.

picture 11

8. To start config SJphone program, select Menu > Option..
(see picture 12)

picture 12

9. On User information screen, you can type in the name
(see picture 13)

picture 13

10. Select tab Profiles  and click New.. to create new profile.
(see picture 14)

picture 14

11. On Create New Profile screen, please type
Profile name : Thaitel SIP
File name : Thaitel SIP.ini
Profile type : Calls through SIP Proxy in Profile type
Then click OK
(see picture 15)

picture 15

12. Your profile will be summerized on tab General.
Then select tab Initialization and set Initialization same as picture 17

picture 16

picture 17

13. Select tab SIP Proxy please type
- Proxy domain : pocketpc.thaitelplus.com - Port : 5060
- User domain : pocketpc.thaitelplus.com
- Check the boxes :
1. Register with proxy
2. Proxy is strict outbound
3. Unregister contact address only.
Then click OK
(see picture 18)

picture 18

14. The SJphone program will show the Service : Thaitel SIP screen, please type in
Account : AccountNumber
Password : Password
Check the box : Save service information permanently
Click OK
After that you will see your profile that it is now in use and click OK again
(see picture 19 and 20)

picture 19

picture 20

15. Select tab Audio, and click Codecs..
Select SJ Labs GSM 6.10 CODEC
Click Up to shift SJ Labs GSM 6.10 CODEC to the top and Click OK
(see picture 21 and 22)

picture 21

picture 22

16. Click OK again to exit tab Audio
If the screen shows SIP: registered as.. that mean your phone is now registed and ready to use
(see picture 23 and picture 24)

picture 23

picture 24

17. Finally, you should restart SJPhone once after finished setting SJphone.
Select Menu > Restart
(see picture 25)

picture 25


  Troubleshooting
» Why the program Pocket PC display error “not registered” after I logged in?

» What is the error “Cannot find active network interface! Please check yout network configuration. Resolve problem and try again.”?

» Why I can log-in to Softphone but when I press Dial button, it shows error “Proxy registration failed”?

» Why icon SJ Phone still show on the taskbar after I closed the program?


[back to top]

How to make a call

Press to make a call.
press to end the call


To make a call between Thaitel Account

Enter Thaitel Account number and dial
For example : 002900xxxx and dial


To make a call to normal phone or call phone

Enter destination number in this format

[ Country code + City Code + Phone Number ]


For example
Calling to USA : 1800 + phone number
Enter : 18007737126

Calling to England : 44 + City Code + Phone number
Enter : 447880999999

Calling to Bangkok : 66 + 2 + phone number
Enter : 6621234567

Calling to Mobile phone : 668 + Mobile phone number
Enter : 66871234567


picture 26


  Troubleshooting
» Why I can log-in to SJ Phone but when I press Dial button, it hear some voice saying that “Sorry you don't have not credit to call this number. Please enter the number you wish to call and then press the pound key (#).”?


[back to top]

User Name

Password




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