System Requirements
After purchasing IP-Phone account from Thaitel.com, you would get Thaitel PLUS account & password, which account will have format like 0029xxxxxx
High speed internet connection or LAN
Grandstream IP Phone and telephone
Telephone line
How to config IP Phone
Configuring Thaitel Account through a Web Browser
How to make a call
Guide to check IP Address of IP Phone
Configuring Grandstream through the IVR, perform the following steps
Configuring Thaitel Account through a Web Browser
1. Open web browser and type http://ip address like in the picture below.
(If you want to check or config ip address for IP Phone click here.)

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2. The IP phone will respond with the following login screen. Then you click Tab Advanced Setting, the factory default password for advanced user is admin respectively (see the picture below).

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Advanced Setting
SIP Server : ipphone.thaitelplus.com
SIP User ID : Thaitel Account
Authenticate Password : Thaitel Password
Name : Your Name
Preferred Vocoder : choice 1 : "G723"
choice 2 : "G729"
To make sure that all of functions like in the same status as the picture, then click Update for saving configuration.
3. Then the IP phone will display the following screen to confirm that the changes have been saved. Then you click Tab Advanced Setting for click Reboot IP Phone (see the picture below picture4, picture5).

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4. After that you will see this page below, click Click to relogin and click Tab Status. If it shows Registered : Yes (see the picture below) that mean your phone now logging in and ready to use.

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How to make a call
To make a call between Thaitel Account
Enter Thaitel Account number and dial
For example : 002900xxxx and dial
To make a call to normal phone or call phone
Enter destination number in this format
[ Country code + City Code + Phone Number ]
For example
Calling to USA : 1800 + phone number
Enter : 18007737126
Calling to England : 44 + City Code + Phone number
Enter : 447880999999
Calling to Bangkok : 66 + 2 + phone number
Enter : 6621234567
Calling to Mobile phone : 668 + Mobile phone number
Enter : 66871234567
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Configuring Grandstream through the IVR, perform the following steps.
To enter this voice prompt menu, simply press the green button on the HandyTone-286 when you pick up the phone and dial ***. The following table shows how to use the voice prompt menu to configure the device.
Menu |
Voice Prompt |
User's Options |
| Main Menu |
Enter a Menu Option |
Enter * for the next menu option
Enter # to return to the main menu
Enter 01 – 05 or 99 Menu option |
| 01 |
Static IP Mode, or
Dynamic IP Mode |
Enter 9 to toggle the selection.
If user selects Static IP Mode,
user need configure the all IP
address information through menu
02 to 05. If user selectsDynamic
IP Mode, the device will retrieve
all IP address information from
DHCP server automatically when
user reboots the device. |
| 02 |
IP Address + IP address |
The current WAN IP address
is announced Enter 12-digit new
IP address if in Static IP Mode.
Sample : 192.168.001.005 |
| 03 |
Subnet + IP address |
Same as Menu option 02 |
| 04 |
Gateway + IP address |
Same as Menu option 02 |
| 05 |
DNS Server + IP address |
Same as Menu option 02 |
| 99 |
RESET |
Enter 9 to reboot the device; or
Enter MAC address to restore
factory default setting |
Guide to check IP Address of IP Phone.
To enter this voice prompt menu, simply press the green button on the HandyTone-286 when you pick up the phone and dial ** for check IP Address.
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